Strategic Plan Performance Measures

Strategic Plan Performance Measures

While celebrating its 30th anniversary, DRPT developed a strategic plan of where we want to go and how we want to get there: Next Stop 2030. This plan guides both our long-term strategy and day-to-day decision making as the agency strives to meet the transportation needs of Virginians.

The plan aligns DRPT on:

  • Values and mission: What DRPT lives by and does
  • Vision, goals, and objectives: What DRPT aspires to be and where it wants to go
  • Initiatives: How DRPT will get there

The plan sets out clear priorities for DRPT: expanding transparency and performance metrics and promoting more collaboration with the agency’s partners. DRPT has focused on four goals that relate to excellent service, opportunity and partnership, sustainability, and innovation.

View our strategic plan!

To determine our success in fulfilling our mission and reaching our long-term vision, DRPT has developed the following performance metrics. These metrics are updated quarterly. (Unless otherwise noted, current actual data is for the first six months of calendar year 2023)

MeasureMetricBaseline20222023Current Actual
Create a positive impact on the Commonwealth
Increase statewide transit ridership to reduce single occupant vehicle travel and to provide connections for communitiesUnlinked passenger trips64,957,51985,452,31790,000,00049,401,259
Increase trucks diverted by freight rail programs that are using state funds to relieve congestion and reduce highway maintenance costsTrucks Diverted12,500,00013,999,34414,559,31613,999,344
Increase ridership on the Virginia Breeze intercity bus service to connect communities in rural Virginia to the national networkPassenger Trips22,80251,10355,01326,081
Increase ridership on vanpools across the Commonwealth to reduce single occupant vehicle travelPassenger Trips488,102546,017600,000303,841
Foster innovative practical solutions
Maintain the number of agency-conducted studies that improve efficiency, effectiveness, and availability of state and federal fundingStudies12253019
Increase number of applications submitted or supported for federal discretionary fundingApplications3212514
Convene partners and stakeholders to achieve positive transportation outcomes
Maintain strong engagement rate between DRPT, its transit and rail partners, and members of the publicEngagement Rate of DRPT newsletters35.8%50.5%40.0%48.6%
Increase number of engagements with partners to develop and evaluate innovation and technology projectsEngagements2172514
Cultivate a sustainable well-managed organization
Decrease turnover rate within the organization to ensure organizational effectivenessTurnover Rate8.3%27.6%15.0%14.5%
Maintain timeliness of grant reimbursements to public transit and rail partnersDays30303030
Maintain timeliness of issuing grant funding agreements to public transit and rail partners***Days604545TBD
Increase participation rates in agency-provided training to provide professional development and growthAverage Number of Class Taken Per Employee3N/A3TBD
Minimize the percentage of the agency's annual budget that is dedicated to administrative costsPercent of agency budget dedicated to administrative costs2.1%1.7%1.8%1.8%
UPDATED 6/30/2023